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"Extremely courteous and detailed in both their customer service and their excellent manners around the house. We needed to replace both toilet and faucet valves. We called their main number on a Saturday, and within two hours, James was at our door. He took his time explaining the job, the cost, an..."
― Azhar Ali (Fixture Replacement)
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"I had an issue with my boiler and called Benjamin Franklin Plumbing and One Hour Heating and Air Conditioning. Chris Seppe, the plumber, was excellent—he quickly diagnosed the problem and got everything rolling. George, the owner/manager, personally delivered the replacement part in less than an ho..."
― Haitham Khaled (Boilers Repair)
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"I messed up my tub drain trying to fix it myself. I called at 5 a.m. feeling distraught, and they made me an appointment between 8 and 12. Jim showed up around 8:30. He was professional, friendly, knowledgeable, and transparent through every step. He completed the full repair in under four hours, a..."
― Tim Mcnally (Drain Cleaning)
